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Problem Statement
Create a platform where unemployed South African Youth can be guided towards job opportunities and personal development in a way that is easy to use remotely and with limited access to facilities.
Personas
Personas are an essential tool to designing empathetic and client centric platforms.
This exercise was done using user research and survey results to determine who the ideal user of the platform would be. Knowing details such as job description, demographics and personal thought and feelings will help tailor the user experience for that user so they can fit it into their daily lives seamlessly and without any extra effort.
Mental Model
This mental model exercise was conducted to plot the various emotions and expectations of a user. We placed these along the timeline of the platform. This exercise was particularly helpful for finding the gaps and issues within the user experience. WE could see where the clients expectations did not line up with our platform and where gaps emerged in the journey.
Low-Fid Prototypes
This prototype shows the cohesion of the design across the screens as well as the user flow through the platform.
The challenge with this platform is on the screens where there are multiple possible outcomes. The process is not linear.
Hi-Fed Mock ups
I converted the lo-fid wireframes to high fed mockups.
This enables the customer to get more of an idea as to the final look at feel of the app in a more realistic environment.
While this app is not coded and developed it was a click-through mock up to give the most realistic experience of the final product.
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